JLH TherapyChelmsford Book a session

Remedial & sports massage · Chelmsford

For the pain that hasn't shifted on its own.

Assessment and treatment for persistent back and shoulder pain, sports injuries and restricted movement. Every session begins by identifying where the problem originates rather than where it hurts, from a private treatment room at Cromar Way in Chelmsford.

Monday9:00 – 20:00
Tuesday9:00 – 20:00
Wednesday16:30 – 20:00
Thursday9:00 – 20:00
Friday9:00 – 17:00
Saturday9:00 – 13:00
SundayClosed

Rated 5.0 from 21 Google reviews

A massage therapist working with both hands into the muscles of a client's back.
Cromar Way, Chelmsford CM1 Appointments Monday to Saturday Over 20 years of experience Evening slots available

What people come in with

Most people arrive having already tried to ignore it.

Pain rarely stays where it started. A tight hip shows up as a sore back, a locked shoulder becomes a headache. Sessions run 30 to 90 minutes, and you leave knowing what to do between appointments rather than just feeling better for an afternoon.

Sciatica

One of Jen’s specialisms. Pain running from the lower back through the glute and down the leg, often with pins and needles.

Neck pain and headaches

Tension headaches and migraine that start in the neck and shoulders, and the stiffness that comes with them.

Long-standing back pain

Lower back tightness that comes back every few weeks, or has simply never gone away.

Restricted shoulders

Reduced range of movement, painful overhead reaching, and the neck tension that comes with it.

Training strains

Hamstrings, calves and glutes. Recovery between sessions and getting back to full load safely.

Desk and stress tension

Neck, upper back and jaw tightness built up over months at a screen or under pressure.

Treatments

Every session is built around what your body needs that day.

Not sure which one to book? Ring or message and describe the problem, and Jen will tell you what would suit.

A therapist working into the calf muscle of a client on a treatment couch. 01

Sports massage

Pre-event, post-event and maintenance work for anyone training regularly. Focused on load, recovery and staying injury free.

A therapist treating the lower back of a client lying face down. 02

Remedial massage

Targeted treatment for a specific injury or restriction, including sciatica, usually across a short course of sessions with progress reviewed each time.

Both thumbs pressing firmly into the deeper muscle of a client’s leg. 03

Deep tissue massage

Slower, firmer work through the deeper muscle layers for chronic tightness that surface massage has not touched.

Massage oil being dispensed into a therapist’s palm before a session. 04

Swedish & relaxing massage

Full body or back, neck and shoulders. Lighter pressure, aimed at winding the nervous system down rather than chasing knots.

A therapist working across a client’s back with flat hands. 05

Cupping therapy

Suction cups used alongside hands-on work to lift tissue and improve movement in stubborn areas.

Light rhythmic fingertip work along a client’s back. 06

Lymphatic drainage

Light, rhythmic technique to encourage drainage and reduce swelling, including post-surgical recovery.

A therapist working across a client’s upper back and shoulders. 07

Indian head massage

Scalp, neck, shoulders and upper back, carried out seated and clothed. Often the one people choose for tension headaches.

Gentle hands-on treatment with a client resting on a towel. 08

Oncology massage

Adapted, gentle treatment for people going through cancer treatment or living beyond it, worked around your care and how you feel that day. Jen holds the Jennifer Young Oncology Diploma.

Also available

Dry needling and acupuncture

Used on their own or alongside hands-on treatment, depending on what the assessment turns up.

09

Dry needling & medical acupuncture

Fine needles into trigger points and tight muscle to release what hands alone will not shift. Used alongside massage rather than instead of it.

10

Auricular acupuncture for pain

Points in the ear used to help manage persistent pain, often where other approaches have stalled.

11

Auricular acupuncture for mental health and neurodivergence

A calming protocol used to support anxiety, low mood, sleep and sensory overload.

12

Auricular acupuncture for weight management

Ear points used to support appetite regulation as part of a wider plan.

Prices

Priced by session length rather than by treatment, so you book the time you need and Jen works to whatever the assessment turns up on the day.

30 minutes One area. Good for a specific problem or a top up between longer sessions. £40
45 minutes Suggested for a first appointment, as it includes a full consultation before treatment. £55
60 minutes More ground covered, or a long standing problem that needs more than one area addressing. £70

Payment on the day. If you are not sure how long to book, ring or message and Jen will tell you what she thinks you need rather than the longest slot.

Reviews

Nobody leaves fixed after one session. That is rather the point.

Twenty-one reviews on Google, every one of them five stars. What follows is roughly the shape of how they read.

First visit

“Jen is lovely and really made me feel confident and relaxed.”
Google review

A few sessions in

“Pain reduced after a couple of sessions.”
Google review

Three months

“Within three months I had full range of motion back.”
Google review
5.0 average from 21 reviews Read them on Google

About

I’m Jen. Over twenty years of this, and one treatment room in Chelmsford.

I am a sports massage therapist with over 20 years of experience in advanced massage techniques, alongside dry needling, medical acupuncture and auricular acupuncture.

My interest came out of my own love of sport, and wanting to get back to it as quickly and safely as possible after an injury, as well as helping to prevent the next one.

I enjoy relieving other people’s pain and discomfort, because I understand fully how much it can affect your life.

JLH is just me, working out of Unit 23 at Cromar Way. The person who assesses you is the person who treats you, every time, so you are never explaining your history to someone new. And if something falls outside what massage can help with, I will tell you rather than book you in for six sessions.

  • Over 20 years of experience in advanced massage techniques
  • VTCT and Sports UK qualified
  • Jennifer Young Oncology Diploma
  • Dry needling, medical acupuncture and auricular acupuncture
  • Fully insured
  • Appointments six days a week, including evenings

Questions

The things people ask before they book.

If yours is not here, ring or message and ask. Jen would rather answer a question than have someone put off booking because they were not sure what to expect.

Do I need to know which treatment to book?

No. Most people ring or message describing the problem in ordinary words, and Jen will tell you what would suit. If you pick something on the form and it turns out another treatment fits better, she will say so before you come in.

How many sessions will I need?

It depends entirely on what is going on and how long it has been there. Jen will give you an honest view after assessing you rather than committing you to a block up front. Some things settle in a couple of sessions, longer standing restrictions can take a course of treatment over weeks or months.

Will it hurt?

Deep tissue and remedial work can be uncomfortable while pressure is being applied, but it should never be more than you want to tolerate. Say so during the session and the pressure changes. Some tenderness for a day afterwards is normal.

What should I wear?

Come in whatever is comfortable. For most treatments you will undress to your underwear and be covered with towels throughout, with only the area being worked on uncovered. Indian head massage is carried out seated and fully clothed.

I have a medical condition, can I still book?

Mention it when you get in touch. Most conditions are fine, some need a bit of adjustment, and a small number need clearance from your GP first. Jen is VTCT and Sports UK qualified, holds the Jennifer Young Oncology Diploma and is fully insured, and she would rather know beforehand than find out on the couch.

Do you only treat athletes?

No. Sports massage is a technique rather than a client type, and plenty of people booking it have never played a sport. The work splits fairly evenly between people training regularly and people dealing with everyday pain and tension.

Is there parking?

Yes, there is free parking on site at Waterhouse Business Centre, so you will not be hunting for a space or feeding a meter before your appointment.

How do I book, and what if I need to cancel?

Jen arranges every appointment personally rather than through an online booking system, so call or text 07963 062311, message on WhatsApp, or email jlhtherapy@gmail.com. You can also use the form on this page to request a date and time, and she will come back to confirm it. If you need to move or cancel an appointment, let Jen know as early as you can so the slot can go to someone else.

Visit

Cromar Way, CM1

Unit 23, Waterhouse Business Centre
Cromar Way
Chelmsford, Essex CM1 2QE

Free parking on site. Easiest approach is from Rainsford Road, and the treatment room is a couple of minutes from the A1016.

Get directions

Opening hours

Monday9:00 – 20:00
Tuesday9:00 – 20:00
Wednesday16:30 – 20:00
Thursday9:00 – 20:00
Friday9:00 – 17:00
Saturday9:00 – 13:00
SundayClosed
Unit 23, Waterhouse Business Centre, Cromar Way, Chelmsford CM1 2QE Open in Google Maps

Book a session

Tell Jen what is bothering you.

Jen prefers to arrange appointments personally rather than through an online booking system, so the quickest route is a call or a message. If you would rather write it down, the form sends her a request with your preferred time.

Preferred date and time

Half hourly slots within Jen’s opening times. Nothing is booked at this point. Jen arranges every appointment personally and will come back to you to confirm.

This sends a request, not a booking. Jen replies herself, usually within a day, and confirms the time with you.

Email Email jlhtherapy@gmail.com Call Jen Call Jen on 07963 062311 Facebook JLH Therapy on Facebook WhatsApp Message Jen on WhatsApp